Terms of service

 

1. Acceptance of Terms

 

These Terms of Service ("Terms") govern your access to and use of joypers.com and any purchases made in our physical store (collectively, the "Services"), operated by Joy-Per's Shoes ("we," "us," "our").

 

By using our website, placing an order, or shopping in-store, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

 

 

2. Eligibility

 

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or place an order. By using our Services, you represent that you meet this requirement.

 

 

3. Products, Pricing & Availability

 

We make every effort to display accurate product information, pricing, and availability. However:

 

  • Product descriptions, images, and pricing may contain errors, and we reserve the right to correct them at any time.

  • Prices are subject to change without notice.

  • All items are subject to availability. We reserve the right to limit quantities or discontinue any product.

  • In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price, whether or not the order has been confirmed.

 

 

4. Orders & Payment

 

When you place an order, you agree to provide current, complete, and accurate purchase and account information.

 

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, unauthorized transactions, or errors in pricing or product listings.

  • Payment is due in full at the time of purchase. We accept the payment methods listed at checkout or at our point-of-sale terminal.

  • All transactions are processed through secure, encrypted payment gateways. See our Privacy Policy for details on payment data handling.

 

 

5. Shipping & Delivery

 

Shipping timeframes provided at checkout are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other events outside our control.

 

Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

 

 

6. Returns & Exchanges

 

Returns and exchanges are accepted in accordance with our posted return policy at the time of purchase, in-store or online. Items must generally be unworn, in original packaging, and returned within the stated window. Final sale and clearance items are not eligible for return unless required by law.

 

 

7. User Accounts

 

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

 

 

8. SMS Terms & Conditions

 

By providing your mobile phone number and opting in, you agree to receive text messages ("SMS") from Joy-Per's Shoes related to order updates and promotional/marketing alerts.

 

How you can opt in:

  • By checking a clearly labeled, unchecked-by-default opt-in box during online checkout at joypers.com; or

  • By providing explicit verbal or written consent to a retail associate at the point-of-sale terminal in our physical store.

 

Message frequency varies. Msg & data rates may apply. Message frequency depends on your account activity and preferences.

 

Opt-in keywords: JOIN, START, SUBSCRIBE, YES

 

Sample opt-in confirmation message:

"Joy-Per's Shoes: You're subscribed to order updates & promo alerts. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Terms: joypers.com/policies/terms-of-service Privacy: joypers.com/policies/privacy-policy"

 

How to opt out: Reply STOP, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL to any message at any time to stop receiving SMS messages from Joy-Per's Shoes. You will receive a one-time confirmation reply:

"You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."

 

How to get help: Reply HELP to any message, or contact us directly at info@joypers.com / +1(831)424-3466.

 

Carriers are not liable for delayed or undelivered messages. Participating carriers include, but are not limited to, AT&T, T-Mobile, Verizon Wireless, and other major U.S. carriers.

 

Your mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. See our Privacy Policy for more detail on how we collect and use your information.

 

 

9. Intellectual Property

 

All content on this website — including logos, product photography, text, graphics, and the Joy-Per's Shoes name and branding — is the property of Joy-Per's Shoes or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

 

 

10. Prohibited Conduct

 

When using our Services, you agree not to:

 

  • Violate any applicable law or regulation

  • Interfere with or disrupt the security or functionality of our website

  • Use automated means (bots, scrapers) to access the site without permission

  • Submit false, fraudulent, or misleading information, including fraudulent orders or payment information

  • Infringe on the intellectual property or privacy rights of Joy-Per's Shoes or others

 

 

11. Third-Party Links

 

Our website may contain links to third-party sites (e.g., payment processors, shipping carriers, social media). We do not control and are not responsible for the content, policies, or practices of those third-party sites.

 

 

12. Disclaimer of Warranties

 

Our Services and all products are provided "as is" and "as available," without warranties of any kind, express or implied, except as required by law. We do not warrant that the website will be uninterrupted, secure, or error-free.

 

 

13. Limitation of Liability

 

To the fullest extent permitted by law, Joy-Per's Shoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products. Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

 

 

14. Indemnification

 

You agree to indemnify and hold harmless Joy-Per's Shoes, its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of our Services or violation of these Terms.

 

 

15. Governing Law & Dispute Resolution

 

These Terms are governed by the laws of California, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our Services shall be resolved in the state or federal courts located in Monterey County, California, and you consent to personal jurisdiction there.

 

 

16. Changes to These Terms

 

We may update these Terms from time to time. Changes take effect immediately upon posting to this page. Your continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

 

 

17. Contact Us

 

Questions about these Terms of Service can be directed to:

 

Joy-Per's Shoes

info@joypers.com / +1(831)424-3466